Capital Auto Spares — Auto Parts Retail
Harare-based seller of car parts, accessories, and replacement components for multiple vehicle brands, operating an interactive WhatsApp catalog with automated stock checks and EcoCash order confirmations.
The project
What we delivered
We digitized Capital's full parts catalog inside WhatsApp so mechanics and motorists can search, quote, and confirm stock without calling the counter.
Results
- Catalog Inquiries/day: 195+
- Avg Order Value: +48%
- Stock Queries Automated: 92%
- Repeat Customers: +220%
Client feedback
"Mechanics across Harare order parts from us without ever picking up the phone now." — Owner, Capital Auto Spares
Project details
- Industry: Auto Parts Retail
- Market: Zimbabwe
- Services delivered: WhatsApp Commerce, Automation, Social Media