Metro Wholesale Hub — Wholesale Distribution
Harare-based wholesale supplier moving groceries, household goods, and fast-moving consumer products to small retailers and tuck shops, now running its entire order intake through an automated WhatsApp catalog with EcoCash payment confirmations.
The project
What we delivered
We replaced manual phone and paper order books with an official WABA catalog and automated EcoCash confirmation flow, giving Metro's team a single dashboard for every retailer order.
Results
- WhatsApp Orders/mo: 580+
- EcoCash Triggers: Automated
- Order Lead Time Cut: 64%
- Lost Orders: 0
Client feedback
"Tuck shop owners now order stock from us at midnight and get instant confirmation. Our order volume has never been higher." — Operations Manager, Metro Wholesale Hub
Project details
- Industry: Wholesale Distribution
- Market: Zimbabwe
- Services delivered: WhatsApp Commerce, Automation, Lead Funnels