Velvet Touch Beauty Studio — Beauty and Grooming Salon
Bulawayo-based salon offering haircare, skincare, nails, and grooming services, using an automated WhatsApp booking and reminder system that keeps the appointment book full and reduces no-shows.
The project
What we delivered
We gave Velvet Touch an automated booking and reminder flow so clients confirm appointments themselves and the calendar stays full.
Results
- Bookings via WhatsApp: +345%
- Missed Bookings: 58%
- Instagram Followers: 5,400
- Monthly Revenue: +110%
Client feedback
"Our chairs are booked solid most days now, and we barely lift the phone to manage it." — Owner, Velvet Touch Beauty Studio
Project details
- Industry: Beauty and Grooming Salon
- Market: Zimbabwe
- Services delivered: WhatsApp Commerce, Social Media, Automation